Shipping

 

We currently ship across Canada for a flat rate of $15, or free with orders over $150.  Our website will process USA orders, please see shipping costs at checkout. For international orders please phone us for assistance. 

Free shipping promotions exclude Sid Dickens tiles.

Return Policy

 

For in store or website orders:

Items may be brought back within 14 Days for store credit or exchange. All tags and labels must be on, receipt present, and items unworn and unwashed. We do not issue cash or electronic refunds. We recommend picking up your curb side website order as soon as able, as the policy is effective from date of purchase.  For items shipped the date the policy comes into effect, is the date we see the courier has attempted delivery. 

 

Need to do a return by mail?

Shipping, insurance, and tracking are the responsibility of the customer. Once we receive the package we will inspect the item before processing the return. Please include your receipt.  A credit will be placed on your account for future use.

 

Not returnable: Sale items (this includes at sales events), intimates, sleepwear, jewellery, food, bath, body products. No price adjustments or rainchecks.

 

Christmas Policy: Effective November 15, and last day for exchange or credit is January 8th.

 

Thank you for supporting a small business with a big dream!

By using our website, you agree to the usage of cookies to help us make this website better. Hide this message More on cookies »